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Find the best way to contact us according to your needs

For help to close a sale 

 When you need a quick response from us, we are available immediately by phone from Monday to Friday from 6am to 7pm (EST).
Our team, who knows the destinations and product information well, will accompany you in real time and respond quickly.

 

 

By messaging 

By phone

+1 (786) 471-6177

For questions about a booking 

If you need to contact us regarding an order or a service already purchased, send us a message via our form below. Our team will respond to you by the end of the day at the latest.

 

 

By messaging 

By phone


+1 (786) 471-6177

For the assistance of your clients at their destination

You need to contact our 24/7 customer support service for your customers who are already at their destination, send us a message via our form below. Our team will respond to you as soon as possible.

 

By messaging 

By phone

For a feedback on a completed trip

Despite all the care taken in selecting our products and the support provided by our 24/7 customer service, it is possible that things may not have gone as your clients had hoped. Please let us know via the form below. Our team will respond within 72 hours.

 

By messaging 


Our clients talk about our service :

"I was thinking I would have to wait days to get a response through this form, like on some sites. Really great, 2 hours later I had a return (fee to change a wrong customer name)." Anthony, salesman in Bordeaux
"I love calling them to help me when I have specific questions about an itinerary or for product advice. Aurélie is a real wealth of knowledge about Japan." Stéphane, General Manager Agency in Cahors
"Efficient, as usual, regardless of the method of communication (phone or form)". Sandrine, Travel Agent in Narbonne Sandrine, responsable d'agence à Villefranche S/Saône